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Developing a Service Catalogue and raising the bar on service delivery

Monday, May 31 at 10:15 AM - Room 1130, Desmarais Hall

Come join Mohit Sahni and Omar Mohammed as they explore the challenges, benefits and difficulties associated with the installation, planning and development of a Service Catalogue. The presentation will also highlight best practices from York University's experience, useful information that other institutions may wish to take advantage of if they are considering the development of their own Service Catalogue.

Presented by:
Omar Mohammed, York University
Mohit Sahni, York University